Privacy Policy

1. Introduction

Tube Growth Scale ("we", "us", "our") is a YouTube growth agency providing channel audits, SEO, growth strategy, marketing, advertising management, and monetization readiness guidance. This Privacy Policy describes what information we collect through tubegrowthscale.com (the "Site"), how we use and protect it, and the choices available to you. By using the Site, you agree to the practices described here.

2. Information We Collect

We collect information in the following ways:

Information you provide directly. When you submit our channel audit form, review form, contact form, or communicate with us via WhatsApp or email, we may collect your name, email address, YouTube channel URL, country, phone number (if provided), and any message, review, or other content you choose to share.

Information collected automatically. Like most websites, our server and any analytics tools we use may automatically log standard technical data such as your IP address, browser type, device type, pages visited, and time spent on the Site. This is used in aggregate to understand site performance and is not linked to your identity unless combined with information you've directly provided.

We do not require you to create an account to browse the Site or submit a channel audit request.

3. How We Use Your Information

We use the information we collect to:

— Respond to your inquiry and prepare a channel audit or growth recommendation
— Deliver, manage, and improve the services you've requested
— Follow up about our services via email or WhatsApp
— Display your review publicly, only after manual verification and only if you submitted one
— Maintain accurate business and financial records
— Monitor, analyze, and improve the performance and security of the Site
— Comply with legal obligations where applicable

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on: your consent (for example, when you voluntarily submit a form), our legitimate business interests (such as responding to inquiries and improving our services), and, where relevant, the steps necessary to perform a service you've requested from us.

5. WhatsApp & Email Communication

Where you choose to contact us via WhatsApp or email, that communication is also subject to the respective platform's own privacy policy and terms, which we encourage you to review. We are not responsible for the privacy practices of third-party platforms.

6. Cookies & Tracking Technologies

This Site may use cookies, local browser storage, or similar technologies to support core functionality (such as remembering form inputs) and, where enabled, to understand site traffic through analytics tools. See our Cookie Policy for full details on what's used and how to manage your preferences.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy — including responding to your inquiry, delivering services, and maintaining accurate business records — unless a longer retention period is required by law or you request earlier deletion.

8. How We Protect Your Information

We take reasonable administrative and technical measures designed to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information; object to or restrict certain processing; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, contact us at hello@tubegrowthscale.com. We will respond within a reasonable timeframe.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and related state privacy laws, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale or sharing of personal information. We do not sell personal information as defined under the CCPA. To make a request, contact us using the details in Section 15.

11. Do Not Track

Some browsers offer a "Do Not Track" signal. Because there is no industry-standard approach to honoring these signals, our Site does not currently respond differently based on a detected Do Not Track setting.

12. Third-Party Services

We may use third-party tools — such as web analytics, advertising, or hosting platforms — that independently collect information in accordance with their own privacy policies. We select these providers with care, but we do not control how they process data beyond what's necessary for their service to us, and encourage you to review their respective privacy policies.

13. International Visitors

This Site is operated with a primary focus on the United States market. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate, which may have different data protection laws than your country of residence.

14. Children's Privacy

Our services are intended for individuals who are at least 18 years old, or who otherwise have the legal capacity to enter into a binding agreement in their jurisdiction. We do not knowingly collect personal information from children, and if we become aware that we have inadvertently done so, we will take steps to delete it.

15. Contact Us

Questions, requests, or concerns about this Privacy Policy or how your information is handled can be sent to hello@tubegrowthscale.com.

16. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.